Terms & Condition

[vc_row][vc_column][vc_custom_heading text=”FAQ” font_container=”tag:h2|text_align:center|color:%23000000″ use_theme_fonts=”yes”][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner][vc_custom_heading text=”What is Stay Laced?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”Connecting the sneaker community to find shoe stores around the world!” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”Do you ship outside of United States?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”Yes – we process and ship orders to everywhere in the United States, the United Kingdom, and to Canada.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”How long will it take for my order to arrive?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”Most orders are prepared for shipping within one (1) business day after your place it. When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information. Domestic U.S. Customers typically receive their purchases within 1-3 business days. International customers usually receive their purchases within 7-10 business days.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”Why was my order canceled?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”There are several reasons for an order being canceled. We will contact you if your order cannot be fulfilled and provide you an explanation. Please note that we reserve the right to refuse or cancel any order, for any reason, at our sole discretion.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”What happens if my package is returned to Stay Laced?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”If your order is returned to us, you will be refunded the original purchase price, minus the original shipping fee. For international orders, if your package is returned to us, you will be refunded the purchase price minus the original shipping charge as well as the return shipping charge assessed by our carrier.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”What is your return policy?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”We do not accept returns or exchanges; all sales are final.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”Are all the items you sell authentic?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”Stay Laced sells only 100% authentic product. We guarantee the authenticity of every item we sell.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”Can I ship to another address other than my shipping address?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”No, we will only ship to confirmed/ matching billing and shipping address.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”What types of payments does Stay Laced accept?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_custom_heading text=”American Express, Visa, Mastercard, Discover, and Paypal.” font_container=”tag:p|text_align:left|color:%23000000″ use_theme_fonts=”yes”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”I couldn’t find an answer to my question. How should I contact Stay Laced?” font_container=”tag:h5|text_align:left|color:%23000000″ use_theme_fonts=”yes”][vc_column_text]

You have several ways to contact us. You can submit an inquiry thru our website’s contact form at httpss://staylaced.com/contact

[/vc_column_text][vc_column_text]

You may also send emails to [email protected] and [email protected]

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]